Legal
Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect information you provide directly to us, including your name, job title, company name, email address, phone number, and delivery address when you submit a quotation request, contact form, or place an order. We also collect usage data such as IP addresses, browser type, pages visited, and timestamps via our website analytics. Payment information is handled by our payment processor and is not stored on our servers.
2. How We Use Your Information
We use the information collected to process and fulfill orders, respond to enquiries, communicate about product availability, send transactional emails, and improve our website and service delivery. We may also use aggregated, anonymised data for analytics purposes. We do not use your information for automated decision-making or profiling.
3. Data Sharing
Explorica does not sell or rent your personal information. We share data only with trusted third parties who act as our data processors: logistics and freight partners for delivery, payment service providers for billing, and IT service providers who host our systems under strict data processing agreements. We may also disclose information when required by law or to protect our legal rights.
4. Data Retention
We retain your personal data for as long as you have an active business relationship with us and for a period of up to five years thereafter to comply with record-keeping obligations. Usage analytics data is retained for up to 26 months. When data is no longer required, we delete or anonymise it securely.
5. Your Rights
You have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion where applicable, and object to processing in certain circumstances. To exercise any of these rights, contact us at sales@exploricamaldives.com. We will respond to all requests within 30 days.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our systems are hosted on Cloudflare's edge network with TLS encryption in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses essential cookies required for site functionality and optional analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. For more detail, see our cookie notice on the site.
8. Contact
If you have questions or concerns about this Privacy Policy or our data practices, please contact our team at sales@exploricamaldives.com or write to: H. Zamaanee Roshan, Abadhah Ufaa Magu, Malé, Maldives.